[Research Solutions] Purpose-Built Programs

Engineered for Every Strategic Question.

From foundational category U&A explorations to longitudinal brand tracking and pricing elasticity modeling, explore the standardized research program frameworks we deploy across Morocco and MEA.

[01] Foundational

Consumer Usage & Attitudes (U&A) Studies

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The foundational roadmap to consumer behavior, habits, and category dynamics.

Strategic Objective: To map comprehensive category penetration, frequency of usage, brand repertoires, consumption occasions, unmet needs, and demographic profiles across diverse socioeconomic groups.

Recommended Sample Design N=1,000 to N=4,000 nationally representative households (SEC A-D, Urban & Rural).
Optimal Data Collection Modes CAPI (Face-to-Face Tablet In-Home) or CAWI (Online Panels for fast pulse).
Typical Turnaround Time 3 to 4 weeks (pilot to final tabulated banner deck).

Standard Analytical Deliverables:

Category penetration & frequency incidence matrix Demographic segmentation & persona clusters Consumption occasion occasion maps & daypart routines SPSS (.sav) with full value labels & weighted cross-tabulations
[02] Longitudinal

Brand Health & Equity Tracking

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Continuous or wave-based measurement of brand perception and competitive share of mind.

Strategic Objective: To track top-of-mind spontaneous and prompted brand awareness, brand imagery attributes, consideration funnels, conversion rates, and net brand momentum against key competitors over time.

Recommended Sample Design N=500 to N=1,500 respondents per wave (Monthly, Quarterly, or Bi-Annual).
Optimal Data Collection Modes CATI (Telephone Centralized Hub) or CAWI (Online Digital Panel).
Typical Turnaround Time Continuous fieldwork with weekly/monthly rolling interim dashboards.

Standard Analytical Deliverables:

Awareness funnel: Spontaneous, Top-of-Mind, Total Prompted Brand attribute perceptual mapping & positioning matrices Net Brand Momentum score & historical wave trendlines Automated PowerBI / Excel interactive tracking dashboards
[03] Innovation & R&D

Concept, Packaging & Product Sensory Testing

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De-risk new product introductions through rigorous consumer sensory and prototype evaluations.

Strategic Objective: To evaluate consumer appeal, purchase intent, uniqueness, relevance, and sensory attributes (taste, texture, aroma, ergonomics) under strictly controlled blind or branded conditions.

Recommended Sample Design N=200 to N=600 target category consumers per cell (Monadic or Sequential Monadic design).
Optimal Data Collection Modes Central Location Tests (CLT) in Casablanca facilities or Home Usage Tests (HUT).
Typical Turnaround Time 2 to 3 weeks including sample distribution and sensory scoring.

Standard Analytical Deliverables:

Overall Liking & Just-About-Right (JAR) attribute diagnostics Penalty analysis identifying critical formulation improvement levers Volumetric trial & repeat purchase potential estimates Photographic and video documentation of consumer interaction
[04] Effectiveness

Pre & Post Media Campaign Evaluation

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Measure cut-through, advertising recall, and return on marketing investment.

Strategic Objective: To establish pre-campaign baseline awareness and measure post-campaign advertising recall, message comprehension, brand attribution accuracy, and emotional resonance across TV, OOH, and digital channels.

Recommended Sample Design N=500 Pre-test / N=500 to N=1,000 Post-test among core target demographic.
Optimal Data Collection Modes CAWI (Online with high-definition video showcards) or CATI.
Typical Turnaround Time 7 to 10 days post-campaign flight completion.

Standard Analytical Deliverables:

Campaign recognition & cut-through benchmark vs. category norms Key message takeaway & brand attribution accuracy index Call-to-action impact & brand favorability delta score Media channel effectiveness breakdown (TV vs. Social vs. Outdoor)
[05] Point of Sale

Shopper Insights & Path-to-Purchase

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Decode point-of-sale friction, basket mechanics, and merchandising impact.

Strategic Objective: To understand the shopper journey from pre-store planning to shelf navigation, impulse triggers, basket composition, and the psychological role of promotional mechanics in modern and traditional retail.

Recommended Sample Design N=400 to N=1,200 store-exit interviews + in-store observational intercepts.
Optimal Data Collection Modes CAPI (Store-Exit Intercepts) + Mystery Shopping Audits.
Typical Turnaround Time 2 weeks covering peak retail shopping cycles.

Standard Analytical Deliverables:

Shopper mission classification (stock-up, quick trip, impulse) Planned vs. actual purchase reconciliation & basket value metrics Shelf navigation eye-level heatmaps & promotional compliance Traditional Hanout vs. Modern Trade comparative purchasing profiles
[06] Revenue Opt

Pricing Sensitivity & Conjoint Analysis

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Identify optimal price corridors, willingness-to-pay, and feature elasticity.

Strategic Objective: To scientifically determine maximum revenue price points, calculate price elasticity curves, and evaluate how consumers make trade-offs between packaging sizes, tiers, and product features.

Recommended Sample Design N=400 to N=1,000 target category purchasers.
Optimal Data Collection Modes CAWI (Choice-Based Conjoint - CBC) or CAPI (Van Westendorp PSM).
Typical Turnaround Time 2 to 3 weeks including discrete choice statistical modeling.

Standard Analytical Deliverables:

Van Westendorp Price Sensitivity Meter (PMC, OPP, IDP, PME curves) Part-worth utility estimations for individual product attributes Interactive market simulator modeling market share shifts at varying price points Cannibalization analysis for existing product portfolio
[07] Retention & Loyalty

Customer Experience & Relational NPS Programs

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Transform customer feedback into actionable retention strategies and churn prevention.

Strategic Objective: To gauge customer loyalty at relational and transactional touchpoints, benchmark Net Promoter Score against sector competitors, and uncover root causes behind customer attrition.

Recommended Sample Design N=300 to N=2,000 customers per wave (B2C & B2B).
Optimal Data Collection Modes CATI (Phone Call Center) or CAWI (Automated SMS/Email surveys).
Typical Turnaround Time Ongoing continuous waves or fast-track 10-day episodic pulses.

Standard Analytical Deliverables:

Net Promoter Score (NPS), CSAT, and Customer Effort Score (CES) metrics Root-cause verbatim coding of Detractor grievances Touchpoint performance scorecard (Call center, Billing, Delivery, Digital) Detractor close-the-loop escalation alerts
[08] High-Level B2B

B2B & Key Opinion Leader (KOL) Consultations

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Engage difficult-to-reach executives, medical specialists, and industry regulators.

Strategic Objective: To gather nuanced, high-level qualitative and quantitative perspectives from enterprise C-suite executives, senior procurement heads, government regulators, and medical key opinion leaders across the MEA territory.

Recommended Sample Design N=30 to N=150 verified high-profile decision-makers.
Optimal Data Collection Modes Senior Executive In-Depth Interviews (Face-to-Face or Secure Video).
Typical Turnaround Time 3 to 4 weeks (incorporating specialized executive protocol vetting).

Standard Analytical Deliverables:

100% verified decision-maker credential logs Comprehensive strategic landscape assessment & regulatory forecasts Bilingual transcribed verbatim transcripts (French / English / Arabic) Executive summary slide deck ready for board-level review
[06] Fieldwork RFQ

Initiate Your Fieldwork Brief.

Submit your research parameters, target demographic quotas, or project scope. Our senior operations directors evaluate feasibility, field timing, and pricing within 24 business hours.

Operational Hours & Working Flexibility

Monday – Friday: 09:00 to 18:00 (UTC+0). We accommodate extended hours and weekend shifts for urgent fieldwork deadlines and international time zones.

Request a Fieldwork Quote

Fill in your specifications and receive a customized feasibility & cost estimate.

100% confidential. Fully compliant with Moroccan Law 09-08 and GDPR.